| Client Rights & Responsibilities
Click Here to download a copy of the Client Rights (pdf) CLIENTS RIGHTS
The Client is informed at admission and annually of:
a. Confidentiality of all personal and treatment related information b. The right to privacy, security, and respect of property c. The right for protection from abuse, neglect, retaliation, humiliation, exploitation d. The right to have access to, review and obtain copies of pertinent information needed to make decisions regarding treatment in a timely manner. e. The rights to informed consent or refusal or expression of choice regarding participation in all aspects of care/services and planning of care/services to the extent permitted by law including:
f. The right to access or referral to legal entities for appropriate representation g. The right to access to self-help and advocacy support services h. The right to investigation and resolution of alleged infringement of rights i. The right to provision of care in the least restrictive environment j. The right to adequate and humane care k. The right to evidence-based information about alternative treatments, medications, and modalities l. The cost of services that will be billed to his/her insurance(s) and/or self (verbally and in writing) m. The value or purpose of any technical procedure that will be preformed, including the benefits, risks, and who will perform the task/procedure n. The right to protection from the behavioral disruptions of other person served o. The right to 24 hour crisis intervention p. The right to equal access to treatment for all persons in need regardless of race, ethnicity, gender, age, sexual orientation, or sources of payment q. The right to a grievance procedure that includes the rights to: be informed of appeal procedures, initiate appeals, have access to the grievance procedures posted in a conspicuous place, receive a decision in writing, and appeal to an unbiased source If any restrictions are placed on a client’s rights, the clinical supervisor will meet with the client to inform them of any and all restrictions and regularly evaluate the restrictions placed on the persons served through client interviews, case notes, staffing minutes, incident reports, and any formally filed grievance reports. Only clinical supervisors are able to make medical/clinical decisions that will place limits or return the restricted rights and privileges of the persons served.
CLIENT RESPONSIBILITIES Client agrees to meet the following guidelines for successful completion of treatment:
a. To maintain communication with QP about progress and the performance of their staff b. Sign timesheets to verify that staff are documenting their hours worked accurately. c. It is required that you arrive on time for all group and individuals sessions d. Failure to meet scheduled appointments will be defined as non-compliance e. Participation in any illegal or suspicious activity or acting out, or defacing Pathways for People property, will not be tolerated. Any threat or act of violence directed toward staff, other clients, or visitor to the clinic is grounds for immediate dismissal from the program. Any individual dismissed under these circumstances will be bared from re-entry for 1 year and must have approval from the staff and Executive Director. f. Selling, giving away or using drugs on Pathways for People premises will be defined as non-compliance and will result in an immediate discharge g. Stealing from Pathways for People, its staff or other clients will result in an immediate discharge h. Known or suspected abuse or neglect will be reported immediately i. Spouses, family members or significant others will be permitted to participate in your treatment with your expressed permission and consent j. You are encouraged to discuss with your assigned counselor sexual and/or physical abuse, with expectation of a referral to the most appropriate provider for assistance k. You will be expected to dress appropriately whenever entering Pathways for People l. Pathways for People is not responsible for loss or theft of any personal property m. You will be expected to honor the Federal Confidentiality Law |